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JOB SATISFACTION AND PERFORMANCE OF LIBRARIANS IN FEDERAL UNIVERSITY LIBRARIES IN SOUTH EAST NIGERIA

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Abstract

This study examined job satisfaction and performance of librarians in Federal University Libraries in South East Nigeria. The study was guided by six research questions. Descriptive survey was used to conduct the study. The population of the study was made up of 110 librarians in the four federal university libraries in South East Nigeria. And the libraries are Nnamdi Azikiwe Library University of Nigeria Nsukka (62), Nnamdi Azikiwe University Library, Awka (15), Federal University of Technology Owerri (26), and Michael Okpara University of Agriculture Library, Umudike (7). Data relevant for the study was collected using questionnaire and a total of 92 out of 110 questionnaires distributed were returned and found usable. Data were analyzed by mean, percentages and frequency. The findings revealed that general job satisfaction exist among the librarians in federal university libraries in South East Nigeria. This was as a result of the existence of constituents of job satisfaction such as opportunity for promotion, good working environment and salary. It also revealed that job satisfaction has great influence on job performance. Equally, the study reveals that lack of opportunity for promotion is the greatest factor that can affect their job satisfaction and performance and the existence of promotion opportunities and other factors such as, salary increment, opportunity for training, concrete job description will to a very great extent enhance the job satisfaction and performance of these librarians. The study recommended that, the existing constituents of job satisfaction should be sustained and improved by adjusting to changes, restructuring of appraisal system to accommodate the changes brought by ICT, putting management induced inefficiency into consideration when judging staff performance, reviewing library policies as and when due, recruiting librarians that like the job and providing opportunities to participate in training.This study examined job satisfaction and performance of librarians in Federal University Libraries in South East Nigeria. The study was guided by six research questions. Descriptive survey was used to conduct the study. The population of the study was made up of 110 librarians in the four federal university libraries in South East Nigeria. And the libraries are Nnamdi Azikiwe Library University of Nigeria Nsukka (62), Nnamdi Azikiwe University Library, Awka (15), Federal University of Technology Owerri (26), and Michael Okpara University of Agriculture Library, Umudike (7). Data relevant for the study was collected using questionnaire and a total of 92 out of 110 questionnaires distributed were returned and found usable. Data were analyzed by mean, percentages and frequency. The findings revealed that general job satisfaction exist among the librarians in federal university libraries in South East Nigeria. This was as a result of the existence of constituents of job satisfaction such as opportunity for promotion, good working environment and salary. It also revealed that job satisfaction has great influence on job performance. Equally, the study reveals that lack of opportunity for promotion is the greatest factor that can affect their job satisfaction and performance and the existence of promotion opportunities and other factors such as, salary increment, opportunity for training, concrete job description will to a very great extent enhance the job satisfaction and performance of these librarians. The study recommended that, the existing constituents of job satisfaction should be sustained and improved by adjusting to changes, restructuring of appraisal system to accommodate the changes brought by ICT, putting management induced inefficiency into consideration when judging staff performance, reviewing library policies as and when due, recruiting librarians that like the job and providing opportunities to participate in training.