University of Nigeria OER Competition | Register Here





By Ugbam, Charles Ogechukwu

The Nigerian manufacturing sector should play a major role in the economic development of the country and the actualization of the Millennium Development Goals. However, its performance indices- profit, capacity utilization, contribution to GDP- indicate that the sector has performed poorly. Studies on the impact of the business environment on the sector blame its poor performance on the external environment. These studies had one feature in common-they adopted the inertia approach which sees the organisation as being at the mercy of its external environment. This study, which examined the impact of the business environment on the performance of manufacturing firms in Nigeria from an adaptation perspective, was conceived as an attempt make for a balanced understanding of this problem. This work adopts the field survey research design and involves 16 organisations randomly selected from the chemical and pharmaceutical sub-sector of the Nigerian manufacturing sector. The population of the study was determined to be 283 and since it was considered manageable, the entire population was studied. The study was guided by six key objectives from which appropriate research questions and objectives were formulated. Secondary data was sourced from libraries and the Internet while primary data was collected through the use of Likert 5-scale questions contained in a questionnaire developed specifically for this study. The data collected was presented in frequency tables while percentages and statistical techniques were used to analyze the data. The research hypotheses were tested with the t-statistic at a 95% level of confidence.

Published: 10/12/2010

Tags: business environment, performance, manufacturing firms

Size: 958.00KB


By Okoye, Herbert Nnamdi

The research is on “ Impact of Corporate Policy and Strategic Planning on the Performance of Nigerian Commercial Banks”. The objectives of the study are, to determine the impact of corporate policy and strategic planning on goal attainment, find out if there are relationships between bank failure and corporate policy and strategic planning, find out if corporate policy and strategic planning check waste of resources, see if information technology supports corporate policy and strategic planning, determine if strategies such as mergers, acquisitions, aggressive marketing, listing with the stock exchange and others facilitated the recapitalization of commercial banks between 2004/2005, determine if information technology supports corporate policy and strategic planning and to find out if strategic planning in commercial banks could lead to economic growth and stability in the Nigerian commercial banks. This study employed the descriptive research design. Stratified random sampling method was used in the study. The commercial banks selected for the study included the First Bank of Nigeria Plc., Union Bank of Nigeria Plc., Intercontinental Bank Plc., now a subsidiary of Access Bank Plc., and Afribank recently nationalized and renamed Mainstreet Bank Plc. From a population of 25200, a sample size of 392 was determined using Yamene’s formula, which was considered adequate for the study. The principal instrument for collection of primary data was the questionnaire. Secondary data were sourced from journals, books, newspapers and magazines. The questionnaire was structured in five point Likert scale. A content validity approach was adopted. The split half method was used for the reliability test. The result gave a reliability co-efficient of 0.91 which indicated a high degree of consistency. Data collected were presented in tables using frequency and percentages. Pearson’s product moment correlation co-efficient and Chi-Square were used for hypotheses testing. Findings indicate that corporate policy making and strategic planning made impact on the achievement of organizational goals and objectives. Corporate policy and strategic planning had relationship with bank failure Corporate policy and strategic planning helped to check waste of resources. Implemented strategies by commercial banks facilitated the recapitalization as revealed in the result. Information Technology supported corporate policy making and strategic planning. Corporate policy and strategic planning could lead to economic growth and stability within the Nigerian commercial Banks. The research made the following recommendations; Top management of commercial banks should embark on corporate policy and strategic planning to ensure that goals and objectives are achieved. Commercial banks should establish corporate policies and plan strategically to avoid failure. Field managers should avoid waste of resources to minimize operational cost. Nigerian Commercial banks should embark on different types of strategies as need arises. Commercial banks should take advantage of information technology to improve services.

Published: 17/09/2011

Tags: corporate policy, strategic planning, performance, Nigerian commercial banks

Size: 21.41MB


By Suleiman Abubakar Sadiq

The study investigated the application of six sigma strategy in selected manufacturing and service firms in Nigeria. As the global economy continues to face significant challenges, there is an increasing pressure on organizations to cut cost and reduce operational defects, while maintaining a high level of customer satisfaction. The six sigma strategy, now a popular deployment tool in many organizations world wide was developed as a concept by Motorola in 1980’s. The study examined the challenges of the application of six sigma strategy in Nigeria. The survey method was adopted. Three hundred and eighty randomly selected staff of the organizations from a population of four thousand and sixty one participated in the study. The instrument for data collection was built on a likert-scale system. It was a 24 items questionnaire which has a reliability coefficient (r) value tested with Cronbach’s alpha statistics. Based on the findings of the study, it is discovered that six sigma adds significant value to the organization that adopt the strategy. The study also revealed that the successful application of six sigma largely depends on the infrastructural level of the organizations. Consequently, the impacts of the process on quality of product and services have been felt. The study recommends that Government should create a conducive business environment in relations to infrastructure development and guided monetary and fiscal policy. This will enable managers in the sectors to prepare and faced the global challenges facing them. The study concludes that the application of six sigma is highly beneficial to organizations that adopt it.

Published: 20/05/2013

Tags: six sigma strategy, manufacturing, service firms, application

Size: 1.32MB


By Ozigbo, Nathaniel Chizoba

This study aimed at investigating the need for the diffusion and adoption of Information and Communication Technologies (ICTs) in the management of Nigerian National Petroleum Corporation (NNPC) and its subsidiaries, with particular references to the four refineries. In seeking solutions to the problem raised, four, research questions were formulated. The study described how the theories of diffusion and adoption have been used in the field of information and communication technologies. The study brought to the fore critical issues relating to the ICTs prevailing in the NNPC and its subsidiaries. The study was not a comparative one, rather aimed at identifying common factors affecting the decisions to acquire external technology. The study identified that the existing refineries have produced below capacity caused by poor management. The study took a cross investigation of the structure of the downstream sector and highlighted investment opportunities in refining, marketing and petrochemicals. The study was conducted through survey, and archival studies were carried out to identify some of the technical changes and technological capabilities of NNPC and its subsidiaries. The archival studies concentrated on annual reports, audited accounts, engineering reports, memoranda and statistics of NNPC and its subsidiaries. Data used in this study was collected from primary sources through structured questionnaire and interviews with the users of ICT components. In all, 400 copies of questionnaire were distributed to the respondents and a response rate of 96.50 percent was obtained. The data collected were analyzed using Analysis of Variance (ANOVA) technique and chi-square for the test of hypotheses. Also a multivariate probity regression analysis was adopted for testing hypothesis four. The study provided empirical evidence that the adoption of ICTs in the NNPC and its subsidiaries were beneficial. The study concluded that the future of NNPC and its subsidiaries were perceived to be dependent on the development and the upgrading of technological capabilities. The study made modest recommendations, that appropriate laws should be enacted to protect Nigerian National Petroleum Corporation and its subsidiaries from foreign competitors and that obsolete equipment for training should be scrapped.

Published: 27/04/2009

Tags: diffusion, adoption, ICTs, management, NNPC

Size: 825.50KB


By Oparah, Frank Goodnews

The work examined and analysed the management of pension scheme in the Nigerian Armed Forces since the introduction of the contributory pension scheme in Nigeria. The research design was a combination of a survey, oral interview and model modification. The population of the study was 6000 made up of military personnel of the 6 military units based in Makurdi, Port Harcourt, Calabar, Enugu, Abuja and Kaduna. From this, a sample size of 375 was drawn using the stratified sampling technique of probability sampling. The sample size was got by the use of Taro Yamane’s formula. The study utilized data from both primary and secondary sources. Primary data were generated using questionnaire, oral interview schedule and dichotomous oral interview schedule as three instruments. Secondary data, on the other hand, were obtained from official publications, journals, textbooks, documentations, paper clippings and internet services. 375 copies of the questionnaire were administered to the military personnel. The data was presented using tables, simple bar charts, histograms and a pie chart. The reliability analysis was done using systematic sampling. The content validity analysis was done using both systematic and stratified sampling. The data was analysed using percentages, relative frequencies, z-test and Spearman’s rank correlation coefficient. The five hypotheses were tested using Spearman’s rank correlation coefficient, z-test of population proportions and one factor chi-squared test. It was found that the administrative and management lapses that characterized the Pay-As-You-Go- Scheme would be absent in the contributory pension scheme. The study also confirmed that the long delay in payment, perennial lack of funds and corruption that characterized the Pay-As-You-Go system will be eliminated in the contributory pension scheme. It concluded that the work should be extended to the public sector to make for better generalization of the Nigerian situation. It was recommended that Government and the National Pension Commission should ensure effective monitoring, supervision and enforcement of the provisions of the Pension Reform Act 2004 that introduced the contributory Pension Scheme to avoid the problems identified with the Pay As You Go system.

Published: 28/07/2010

Tags: contributory pension scheme, Nigerian Armed Forces

Size: 1.94MB


By Okeke, Raymond Njelita

The study is on strengthening the competitive advantage of rural business through quality and environmental management system. Business in the rural areas are facing severe challenges with industries closing by the day as a result of inability to cope with competition arising from products from domestic and foreign companies which are cheaper in price and of better quality. The objectives of the study are to determine the extent of competitive advantage impact on rural business quality and environmental management system; to highlight competitive advantage factors that affect sustainability of rural business; to identify competitive advantage strategies that are used in strengthening rural business; to identify the key challenges of competitive advantage in strengthening rural business and to ascertain the extent to which corporate social responsibility improves competitive advantage of rural business.The study was centred in five states of South Eastern Nigeria selected through stratified sampling technique. The methodology of the study was descriptive survey research design. The instruments used for data collection were the interview and questionnaire, structured in line with 5 point likert scale. A sample size of six hundred and fifteen (615) was obtained from a population of nine hundred and ninety nine, (999). The findings indicated existence of a significant impact of competitive advantage on rural business quality and environmental management system; competitive advantage factors affect sustainability of rural business; competitive advantage strategies strengthen rural business; there are challenges facing competitive advantage in strengthening rural businesses, and corporate social responsibility improves competitive advantage of rural business. The conclusion of the study is that application of knowledge and technology, productivity, satisfaction of customer, infrastructure, government policies and corporate social responsibility are basic ingredient that strengthen rural business and ultimately guarantee competitive advantage. The recommendations of the study include: knowledge and technology application in the operation of rural business; satisfaction of customers as the purpose of rural business; control of waste that pollute the environment and government provision of enabling environment.

Published: 23/11/2012

Tags: competitive advantage, rural business, environmental management system, quality

Size: 293.01KB


By Okeke Margaret – Mary Ngozi

Aviation is a phenomenon which every country is conversant with. Since countries must interact with one another, and movement between countries is made by air, the maintenance of reliable aviation authorities is considered imperative. Hence, this study sets out to investigate the managerial problems of the Nigerian Civil Aviation Authority (NCAA – The regulatory body of the Nigerian Aviation Industry), and present a framework which can be adopted for a better management of the industry. It is therefore focused on a systems analysis of NCAA. The descriptive survey design was adopted for the study, whereby data were collected through the use of questionnaire and secondary sources such as textbooks, journals, newspapers and articles from NCAA. The proportional stratified sampling technique was used for the selection of respondents. Two hundred and fifty – six copies of the questionnaire were distributed. Based on two hundred and forty copies returned, data were analysed, using Chi – square and Analysis of Variance (ANOVA) at the 0.05 level of significance. Findings from the study reveal that there is a significant relationship between the integration among the component systems within NCAA and low performance. There is no relationship between the surveillance capacity of NCAA and low performance. Also revealed by the study is that the control system in NCAA has an adverse effect on its overall performance. Finally, the study showed that the available network of information is both inadequate and unreliable, thus making effective control a near illusion. Inadequate information, aggravated by poor radar coverage, has remained the main reason behind NCAA’s inability to maintain effective control of airlines and parastatals. The recommendations made for better performance include merging of airlines, undisputed adherence to the rules and regulations of the International Civil Aviation Organisation (ICAO) and the International Air Transport Association (IATA), provision of adequate radar coverage, and others.

Published: 25/04/2010

Tags: managerial problems, Nigerian Aviation industry, NCAA

Size: 1.09MB


By Okechukwu, Elizabeth Uzoamaka

This study took a critical look at the activities of manufacturing organizations in the area of Teams Approach to the Management of Change in Nigerian manufacturing organizations, with three manufacturing organizations from southern part of Nigeria as the focal point for the study. The study determined if team approach to change management would bring about an increase in productivity, and attempted to ascertain if there was a significant relationship between team approach to management of change and organizational ability to survive. The study also sought to ascertain the strategies, challenges and prospects of team approach to change management and to ascertain if managerial roles to team approach to change management compared favourably with Mintzberg’s model on managerial roles. The study was carried out using survey design. Both primary and secondary data were utilized for the study. A sample size of 389 was used for the study. The research instruments employed was structured questionnaire and an interview. The descriptive statistics of simple percentage, tables, means, frequencies and standard deviation were employed to analyze the data, while the inferential statistics of Z-test was used to test the first, second, third, fourth and sixth hypotheses, while the fifth hypothesis was tested with Spearman’s Rank correlation coefficient at alpha level set at 0.05. The findings of the study among others revealed that the manufacturing organizations studied agreed that team approach to change management brought about increased in productivity in the sampled organizations. This was true with a calculated Z value of 15.933 which was greater than the table Z value of 1.645 and that there was a high positive relationship between the organizational ability to survive and team approach. This was true at a sample mean of 4.420, sample standard deviation of 0.944 and calculated Z score of 29.346. It was found out among others that the strategies adopted to change management were building self-managed teams/human resources strategy, cost reduction strategy. The finding also revealed that team approach ushers good prospects in the area of improved performance/productivity, coordination of department, plans and polices. It was recommended that the strategic managers of the manufacturing organizations should share their perception, knowledge and objectives with those affected by change. This can involve a major and expensive programme of training, communication, and motivation and should give priority to the role of building effective teams and this should be backed by policy. Conclusively, every business needs to have a strategy and this strategy must be related to changing environmental conditions in order to survive and maintain growth, and be ready to take maximum advantage of the challenges and opportunities presented. Two models were developed. One on pressure for change showing forces of change in manufacturing organizations, and the other on team approach processes to change management indicating processes to be adopted in change management.

Published: 02/12/2018

Tags: team approach, management, manufacturing organizations, change

Size: 810.50KB


By Ogolo, John Ibinwangi

The study is effects of management on employee workplace learning in developing human capital in South East Nigeria. The research design was survey method, while the sampling procedure used for the study was a combination of systematic, cluster, judgmental and quota sampling. Using the Taro Yameni formula the sample of 375 was obtained from an accessible population of 6,000 from 20 small manufacturing enterprises, with 10-49 owner – employee status and an asset base between 5 – 50million naira excluding land and building within the five states in South East Nigeria. The data used for study were gathered from both primary and secondary sources. A questionnaire, which comprised parts I and II and containing 43 questions, was developed, corroborated and strengthened by 20 managers. Using the Statistical Package for Social Sciences (SPSS), a range of statistical methods including descriptive statistics, correlation analysis, simple and multiple regression analysis were employed to analyze the data and variables. Six hypotheses were formulated and tested. The employees appeared to lack access to information about their work group’s performances necessary for learning, which acted as a limitation to workplace learning. The results relating to sources and methods of learning suggested that employees’ perceived workmates to be more a useful source of work-related learning than the managers, and process of acquiring work related knowledge and skills appeared to be mainly informal and self directed. The results relating to the work environment characteristics indicated that managers might have been failing to create some important facilitating conditions in the work environments. In conclusion, the results of the employee’s survey suggested that in general the employees were only moderately satisfied with their formal workplace learning experiences. Finally specific managerial actions and behaviors such as feedback mechanism that had the potential to increase employee satisfaction with workplace learning were recommended.

Published: 07/12/2009

Tags: management, employee workplace learning, human capital, small manufacturing enterprises

Size: 1.54MB


By Ogbaekirigwe Charles Odu

Total Quality Management in donor agency- assisted project: challenges and prospects was the study. The objectives of the study were : to ascertain the major challenge of Total Quality Management to improve the performance of donor agency - assisted projects in South East and Federal Capital Territory of Nigeria; to determine the impact of TQM on the performance of the donor – agency assisted projects in the area of study; to ascertain the major solution to the weak application of TQM to the donor agency- assisted projects in the area under study; to ascertain the dominant approach of the application of TQM on the performance of the donor agency- assisted projects; to ascertain the prospects from full implementation of TQM to improve the performance of donor agency- assisted projects in Nigeria. The research design adopted was the descriptive survey research. Appropriate statistical tools like tables, percentages, pie chart, bar charts were used to analyze the data generated. Hypotheses 1, 3, and 5 were tested using Z-test, while Hypothesis 2 was tested using linear regression with the aid of SPSS Computer programme. Hypothesis 4 was tested using Z- test of population prorpotion.In all data collected from both primary and secondary sources were utilized. Stratified and purposive sampling techniques were employed to obtain the sample size of the study. The sample size of 375 was obtained from an accessible population of 6000, by applying the Taro Yamane formular. The findings indicate that bureaucratic inertia constituted the greatest challenge to the application of TQM in the donor agency-assisted projects in the area under study. This was closely followed by the lack of team work among the various ranks. TQM had a significant positive impact in improving the performance of the donor agency-assisted projects in the area studied. It also shows that of the various approaches to TQM implementation in the projects, the company wide approach is the modal approach. The Guru approach and the Japanese based approach also rank high. The findings also indicate that the various challenges if duly coped with, the prospects of Total Quality Management in the donor agency-assisted projects in Nigeria are very good. The study recommends that certified management consultants should be engaged to assist donor agency - assisted projects in Nigeria to implement TQM just as the Japanese extensively used consultants like Juran, Taguchi, Imai and others. Competitive Analysis Model (CAM) project be lunched in Nigeria in order to have a database of the performance of the different donor agency-assisted projects across the country. Monitoring and evaluation of these long term investments that are often funded with borrowed funds appear to be too poor in Nigeria. In conclusion, since the objective of TQM is to build organizations that provide products and services that are considered first – in class by customers, the results of the study reveal that donor agency- assisted projects in Nigeria stand to attain their highest prospects by applying it.

Published: 23/10/2011

Tags: total quality management, agency-assisted projects, challenges

Size: 933.50KB


By Nwadukwe Uchechukwu Chikodili

This study investigated private indigenous enterprises in South Eastern Nigeria within the context of Igbo inheritance culture. Of particular interest is the continuity and performance of these enterprises. Many of these enterprises which are important contributors to wealth and employment creation, disappear from the business scene or experience significant decline upon the death or incapacitation of their founders. One issue that can help to account for the scarcity of long-established firms is the crisis of management succession. This study therefore sought to determine the effect of Igbo inheritance culture on management succession process; determine the effect of Igbo inheritance culture on enterprise continuity; determine the extent of relationship existing between factors associated with primogeniture (first born); and to determine the effect of gender-restrictive inheritance culture and multiple heirs’ inheritance. The research was conducted using survey design. The population of the study was 750 owner-founders/managers, middle managers and senior staff from the 44 private indigenous enterprises selected for the study. These 44 enterprises were selected from the 436 enterprises that registered with the States’ Ministries of Trade, Commerce and Industry in South Eastern Nigeria. A sample size of 511 respondents was drawn from the population using Tara Yamane’s sample size formula. A stratified sampling technique was also used to determine the proportionate allocation of questionnaire to owner-manager, middle managers and senior staff. The instruments used for data collection were the structured questionnaire, interview schedule and empirical research findings from available related literature. The reliability of the instrument was done through test-retest method. The result gave a reliability index of 0.96, indicating a high degree of consistency. The data collected from the field were presented in percentages and analyzed with descriptive statistics to answer the research questions while corresponding hypotheses were tested using Z – test statistic at 0.05 alpha level. The study found that Igbo inheritance culture had a negative effect on management succession process; Igbo inheritance culture had a negative effect on enterprise continuity (the management succession process in private indigenous enterprises in South Eastern Nigeria, jeopardises rather guarantees the sustainability or longevity of these enterprises); factors associated with primogeniture (first born) rule of inheritance affect management succession process; gender-restrictive inheritance culture had a negative effect on management succession; and multiple heirs inheritance culture had a negative effect on management succession. The conclusion of the study is that management succession is influenced by the Igbo inheritance culture. The principles and practices under-girding customary inheritance culture in Igbo society constitute inappropriate mechanism for intergenerational transfer of ownership. Based on the findings of the study, it was recommended that in order to achieve effective succession in these enterprises, owner-founders should pay ample attention to managing culture; the founder should lay the foundation for a successful entrepreneurial succession and enterprise continuity before his old age or ailment; women should be provided with equal education and access to managerial positions could raise economic growth by as much as one percent. The study’s major contribution to knowledge include: model modification or the development of an improved systems’ cybernetic model of the transform of the culture process captioned: MANAGEMENT SUCCESSION SYSTEMS’ CYBERNETIC MODEL.

Published: 25/11/2012

Tags: Igbo inheritance culture, management, private indigenous enterprises

Size: 1.86MB


By Nwachukwu, Angela Amaka

The study is on competitive advantage of multidimensional knowledge acquisition in Nigerian banking industry. The theoretical frameworks for the study are value-based management strategy, blue ocean management strategy and business intelligent approaches. The objectives of the study are: to ascertain the extent to which the level of improvement in international standard performance rating of Nigerian banks is enhanced by multidimensional acquisition of banking knowledge; to determine whether acquisition of diversified banking knowledge is compatible with the quality of services Nigerian banks offer to the satisfaction of customers; to evaluate the impact of adequate multidimensional knowledge acquisition on financial strength, robustness and competitiveness of a bank; to determine the rate of commercial banks financial contribution to industrial sector growth in Nigeria through diversified knowledge acquisition in banking; to determine the extent to which financial support of Nigerian banks to commercialization of agricultural sector of Nigerian economy is enhanced by acquisition of multidimensional knowledge in banking; and to determine the degree to which the social development services of the Nigerian banking firms can be facilitated by the acquisition of multidimensional banking knowledge. The research design for the study is longitudinal survey. The population of the study is one thousand and forty five (1045) staff of the selected banks (Zenith bank, First bank and Oceanic bank) in Imo, Rivers and Enugu States. The sample size of six hundred (600) was drawn from the study population using Cochran Systematic Sampling. Data were obtained from primary and secondary sources. The research instrument was subject to content validity. For reliability of the research instrument, a test-retest method was adopted using Pearson’s Correlation Coefficient and the calculated result gave reliability coefficient of 0.81. Six hypotheses were proposed and tested using simple percentage analysis and regression analysis. The findings reveal that the level of improvement in international bank standard performance rating is greatly enhanced by multidimensional knowledge acquisition among Nigerian banks, diversified knowledge acquisition in banking is not compatible with the services provided to the satisfaction of Nigerian banks’ customers, adequate knowledge acquisition has positive impact on financial strength, robustness and competitiveness in Nigerian banking industry, acquisition of diversified banking knowledge in Nigerian banks has significant rate of financial support in Nigerian industrial sector growth and development, the level of financial support of Nigerian banks to commercialization of agricultural sector of Nigerian economy is greatly enhanced by acquisition of multidimensional knowledge in banking and social infrastructural development services of Nigerian banking firms is greatly facilitated by the multidimensional banking knowledge acquired by Nigerian banks.

Published: 24/10/2011

Tags: multidimensional knowledge, acquisition, Nigerian banking industry, competitive advantage

Size: 594.50KB


By Nnadi Chukwuemeka

Impact of Globalization on Corporate Entrepreneurship in Nigerian Oil and Gas Industry. The study set out to accomplish the following objectives which were to: determine if corporate entrepreneurship policy was changed as a result of globalization; investigate the extent to which multinational corporations complied with the Nigerian content laws and regulations; find out the impact of globalization on national economy; evaluate the extent of engaging Nigerians in managerial positions and; determine the extent multinational corporations have been socially responsible to their host communities The study used a survey design; and simple random sampling technique to select the four firms in the industry. A sample size of 270 respondents was used. Some of the respondents were interviewed. The main instrument for primary data collection was the questionnaire, structured in five-point Likert scale. The secondary data were sourced from relevant journals, seminars and workshop papers, magazines, news-papers, unpublished materials (theses, dissertations, etc). Monographs, books and internet. The instrument was checked for reliability using the test re-test method. The reliability co-efficient was 0.99. The data were presented and analyzed using quantitative method such as frequency distribution tables. The test of hypotheses was done using Chi-Square and T-test.

Published: 26/11/2011

Tags: globalization, corporate entrepreneurship, oil and gas industry

Size: 1.12MB


By Ngige, Chigbo Donatus

This study explored performance management and productivity in public health institutions in the South- East of Nigeria with particular reference to three selected public health institutions in the area. The problem of the poor quality of health services rendered to the Nigerian population, even though the National Health Policy advocates for improved quality of services was the motivating factor for this research. The objectives of this study were basically to find out what factors influence employee productivity in the hospitals understudy, and how and to what extent motivation and reward systems are related to the performance management system in public health institutions. The study followed a quantitative research approach using a survey research design. The target population included all employees of the public health institutions understudy, which was 4,834. A sample of 369 was drawn from the population using Taro Yamane’s formula. The reaction to the study was positive as a response rate of 81.30% (300) was obtained. The X2 (chi-square) test statistic at 0.05 level of significance was used in testing the hypotheses. The study revealed that the performance management factors in the selected organizations had positive influence on employee productivity. The study also revealed that there was a positive relationship between training and developmental efforts in the selected institutions and productivity. However, it was observed that public hospitals currently have deficiencies in some training and developmental aspects (i.e. incompetent healthcare employees are not always identified and provided with the necessary support, and that good leadership and management training are not always available). The study further revealed among others that the management of the public health institutions were more committed to a membership-based reward system than a performance-based system; that hospital managers in the selected organizations were equipped to facilitate good performance of their subordinates.

Published: 15/12/2010

Tags: performance management, productivity, public health institutions

Size: 1.07MB


By Monanu, Ogechukwu Gwam G.

This research is an evaluation of performance management practices in Manufacturing Organizations in Southern Nigeria. The study sought to achieve six main objectives, including how performance relates to productivity level leading to improved result; the extent performance management is inhibited by inadequate training; comparison of performance management system with results as well as best practices; performance management challenges amongst others. In carrying out this study, the theoretical framework used was the process theories which focused on a person’s desire or readiness to perform a given task or responsibility. The research design used was survey design, with questionnaire developed and data collected represented with the aid of frequency tables, percentages and charts. Two hundred and eighty-five (285) manufacturing firms from southern Nigeria was studied. Utilizing the rest instruments of Friedman’s chi-square test, and one sample Kolmogorov-Smirnov test of normal distribution, six major hypotheses formulated for the study were tested accordingly. At 95% confidence interval and 4 degrees of freedom, at a critical χ2t of 9.488 against a computed χ 2c of 251.333, the study found that there is significant relationship between performance management and productivity level as perceived by staff of manufacturing firms in Southern Nigeria. Similarly, the chi-square again confirmed at critical χ 2t of 9.488 and against computed χ 2c of 264.246 that there is an association between quantitative performance appraisal and performance management effectiveness. Further, result from the chi-square test which showed computed chi-square (χ 2c) of 63.754 against tabulated chi-square (χ 2t) of 9.488 confirmed that performance management system is significantly inhibited by inadequate training. Another chi-square result: χ 2c = 47.825 > χ 2t = 2.765 confirmed that current performance management practice in Nigeria significantly deliver effective result. The ks-z of 4.872 compared to one (1) and a mean response of 1.7920 justified that performance management practice in Nigeria manufacturing firms do not conform to best practice. Lastly, the ks-z of 5.347 and a mean response of 3.8491 results in the conclusion that there is a relationship between performance management challenges and organizational success. The study showed that proper performance management practices is vital in the growth of manufacturing organisations in southern Nigeria, as well as its productivity and survival.

Published: 07/12/2010

Tags: performance management, manufacturing organizations

Size: 1.83MB