This study took a critical look at the activities of manufacturing organizations in the area of Teams Approach to the Management of Change in Nigerian manufacturing organizations, with three manufacturing organizations from southern part of Nigeria as the focal point for the study. The study determined if team approach to change management would bring about an increase in productivity, and attempted to ascertain if there was a significant relationship between team approach to management of change and organizational ability to survive. The study also sought to ascertain the strategies, challenges and prospects of team approach to change management and to ascertain if managerial roles to team approach to change management compared favourably with Mintzberg’s model on managerial roles. The study was carried out using survey design. Both primary and secondary data were utilized for the study. A sample size of 389 was used for the study. The research instruments employed was structured questionnaire and an interview. The descriptive statistics of simple percentage, tables, means, frequencies and standard deviation were employed to analyze the data, while the inferential statistics of Z-test was used to test the first, second, third, fourth and sixth hypotheses, while the fifth hypothesis was tested with Spearman’s Rank correlation coefficient at alpha level set at 0.05. The findings of the study among others revealed that the manufacturing organizations studied agreed that team approach to change management brought about increased in productivity in the sampled organizations. This was true with a calculated Z value of 15.933 which was greater than the table Z value of 1.645 and that there was a high positive relationship between the organizational ability to survive and team approach. This was true at a sample mean of 4.420, sample standard deviation of 0.944 and calculated Z score of 29.346. It was found out among others that the strategies adopted to change management were building self-managed teams/human resources strategy, cost reduction strategy. The finding also revealed that team approach ushers good prospects in the area of improved performance/productivity, coordination of department, plans and polices. It was recommended that the strategic managers of the manufacturing organizations should share their perception, knowledge and objectives with those affected by change. This can involve a major and expensive programme of training, communication, and motivation and should give priority to the role of building effective teams and this should be backed by policy. Conclusively, every business needs to have a strategy and this strategy must be related to changing environmental conditions in order to survive and maintain growth, and be ready to take maximum advantage of the challenges and opportunities presented. Two models were developed. One on pressure for change showing forces of change in manufacturing organizations, and the other on team approach processes to change management indicating processes to be adopted in change management.
The study is effects of management on employee workplace learning in developing human capital in South East Nigeria. The research design was survey method, while the sampling procedure used for the study was a combination of systematic, cluster, judgmental and quota sampling. Using the Taro Yameni formula the sample of 375 was obtained from an accessible population of 6,000 from 20 small manufacturing enterprises, with 10-49 owner – employee status and an asset base between 5 – 50million naira excluding land and building within the five states in South East Nigeria. The data used for study were gathered from both primary and secondary sources. A questionnaire, which comprised parts I and II and containing 43 questions, was developed, corroborated and strengthened by 20 managers. Using the Statistical Package for Social Sciences (SPSS), a range of statistical methods including descriptive statistics, correlation analysis, simple and multiple regression analysis were employed to analyze the data and variables. Six hypotheses were formulated and tested. The employees appeared to lack access to information about their work group’s performances necessary for learning, which acted as a limitation to workplace learning. The results relating to sources and methods of learning suggested that employees’ perceived workmates to be more a useful source of work-related learning than the managers, and process of acquiring work related knowledge and skills appeared to be mainly informal and self directed. The results relating to the work environment characteristics indicated that managers might have been failing to create some important facilitating conditions in the work environments. In conclusion, the results of the employee’s survey suggested that in general the employees were only moderately satisfied with their formal workplace learning experiences. Finally specific managerial actions and behaviors such as feedback mechanism that had the potential to increase employee satisfaction with workplace learning were recommended.
Total Quality Management in donor agency- assisted project: challenges and prospects was the study. The objectives of the study were : to ascertain the major challenge of Total Quality Management to improve the performance of donor agency - assisted projects in South East and Federal Capital Territory of Nigeria; to determine the impact of TQM on the performance of the donor – agency assisted projects in the area of study; to ascertain the major solution to the weak application of TQM to the donor agency- assisted projects in the area under study; to ascertain the dominant approach of the application of TQM on the performance of the donor agency- assisted projects; to ascertain the prospects from full implementation of TQM to improve the performance of donor agency- assisted projects in Nigeria. The research design adopted was the descriptive survey research. Appropriate statistical tools like tables, percentages, pie chart, bar charts were used to analyze the data generated. Hypotheses 1, 3, and 5 were tested using Z-test, while Hypothesis 2 was tested using linear regression with the aid of SPSS Computer programme. Hypothesis 4 was tested using Z- test of population prorpotion.In all data collected from both primary and secondary sources were utilized. Stratified and purposive sampling techniques were employed to obtain the sample size of the study. The sample size of 375 was obtained from an accessible population of 6000, by applying the Taro Yamane formular. The findings indicate that bureaucratic inertia constituted the greatest challenge to the application of TQM in the donor agency-assisted projects in the area under study. This was closely followed by the lack of team work among the various ranks. TQM had a significant positive impact in improving the performance of the donor agency-assisted projects in the area studied. It also shows that of the various approaches to TQM implementation in the projects, the company wide approach is the modal approach. The Guru approach and the Japanese based approach also rank high. The findings also indicate that the various challenges if duly coped with, the prospects of Total Quality Management in the donor agency-assisted projects in Nigeria are very good. The study recommends that certified management consultants should be engaged to assist donor agency - assisted projects in Nigeria to implement TQM just as the Japanese extensively used consultants like Juran, Taguchi, Imai and others. Competitive Analysis Model (CAM) project be lunched in Nigeria in order to have a database of the performance of the different donor agency-assisted projects across the country. Monitoring and evaluation of these long term investments that are often funded with borrowed funds appear to be too poor in Nigeria. In conclusion, since the objective of TQM is to build organizations that provide products and services that are considered first – in class by customers, the results of the study reveal that donor agency- assisted projects in Nigeria stand to attain their highest prospects by applying it.
This study investigated private indigenous enterprises in South Eastern Nigeria within the context of Igbo inheritance culture. Of particular interest is the continuity and performance of these enterprises. Many of these enterprises which are important contributors to wealth and employment creation, disappear from the business scene or experience significant decline upon the death or incapacitation of their founders. One issue that can help to account for the scarcity of long-established firms is the crisis of management succession. This study therefore sought to determine the effect of Igbo inheritance culture on management succession process; determine the effect of Igbo inheritance culture on enterprise continuity; determine the extent of relationship existing between factors associated with primogeniture (first born); and to determine the effect of gender-restrictive inheritance culture and multiple heirs’ inheritance. The research was conducted using survey design. The population of the study was 750 owner-founders/managers, middle managers and senior staff from the 44 private indigenous enterprises selected for the study. These 44 enterprises were selected from the 436 enterprises that registered with the States’ Ministries of Trade, Commerce and Industry in South Eastern Nigeria. A sample size of 511 respondents was drawn from the population using Tara Yamane’s sample size formula. A stratified sampling technique was also used to determine the proportionate allocation of questionnaire to owner-manager, middle managers and senior staff. The instruments used for data collection were the structured questionnaire, interview schedule and empirical research findings from available related literature. The reliability of the instrument was done through test-retest method. The result gave a reliability index of 0.96, indicating a high degree of consistency. The data collected from the field were presented in percentages and analyzed with descriptive statistics to answer the research questions while corresponding hypotheses were tested using Z – test statistic at 0.05 alpha level. The study found that Igbo inheritance culture had a negative effect on management succession process; Igbo inheritance culture had a negative effect on enterprise continuity (the management succession process in private indigenous enterprises in South Eastern Nigeria, jeopardises rather guarantees the sustainability or longevity of these enterprises); factors associated with primogeniture (first born) rule of inheritance affect management succession process; gender-restrictive inheritance culture had a negative effect on management succession; and multiple heirs inheritance culture had a negative effect on management succession. The conclusion of the study is that management succession is influenced by the Igbo inheritance culture. The principles and practices under-girding customary inheritance culture in Igbo society constitute inappropriate mechanism for intergenerational transfer of ownership. Based on the findings of the study, it was recommended that in order to achieve effective succession in these enterprises, owner-founders should pay ample attention to managing culture; the founder should lay the foundation for a successful entrepreneurial succession and enterprise continuity before his old age or ailment; women should be provided with equal education and access to managerial positions could raise economic growth by as much as one percent. The study’s major contribution to knowledge include: model modification or the development of an improved systems’ cybernetic model of the transform of the culture process captioned: MANAGEMENT SUCCESSION SYSTEMS’ CYBERNETIC MODEL.
The study is on competitive advantage of multidimensional knowledge acquisition in Nigerian banking industry. The theoretical frameworks for the study are value-based management strategy, blue ocean management strategy and business intelligent approaches. The objectives of the study are: to ascertain the extent to which the level of improvement in international standard performance rating of Nigerian banks is enhanced by multidimensional acquisition of banking knowledge; to determine whether acquisition of diversified banking knowledge is compatible with the quality of services Nigerian banks offer to the satisfaction of customers; to evaluate the impact of adequate multidimensional knowledge acquisition on financial strength, robustness and competitiveness of a bank; to determine the rate of commercial banks financial contribution to industrial sector growth in Nigeria through diversified knowledge acquisition in banking; to determine the extent to which financial support of Nigerian banks to commercialization of agricultural sector of Nigerian economy is enhanced by acquisition of multidimensional knowledge in banking; and to determine the degree to which the social development services of the Nigerian banking firms can be facilitated by the acquisition of multidimensional banking knowledge. The research design for the study is longitudinal survey. The population of the study is one thousand and forty five (1045) staff of the selected banks (Zenith bank, First bank and Oceanic bank) in Imo, Rivers and Enugu States. The sample size of six hundred (600) was drawn from the study population using Cochran Systematic Sampling. Data were obtained from primary and secondary sources. The research instrument was subject to content validity. For reliability of the research instrument, a test-retest method was adopted using Pearson’s Correlation Coefficient and the calculated result gave reliability coefficient of 0.81. Six hypotheses were proposed and tested using simple percentage analysis and regression analysis. The findings reveal that the level of improvement in international bank standard performance rating is greatly enhanced by multidimensional knowledge acquisition among Nigerian banks, diversified knowledge acquisition in banking is not compatible with the services provided to the satisfaction of Nigerian banks’ customers, adequate knowledge acquisition has positive impact on financial strength, robustness and competitiveness in Nigerian banking industry, acquisition of diversified banking knowledge in Nigerian banks has significant rate of financial support in Nigerian industrial sector growth and development, the level of financial support of Nigerian banks to commercialization of agricultural sector of Nigerian economy is greatly enhanced by acquisition of multidimensional knowledge in banking and social infrastructural development services of Nigerian banking firms is greatly facilitated by the multidimensional banking knowledge acquired by Nigerian banks.
Impact of Globalization on Corporate Entrepreneurship in Nigerian Oil and Gas Industry. The study set out to accomplish the following objectives which were to: determine if corporate entrepreneurship policy was changed as a result of globalization; investigate the extent to which multinational corporations complied with the Nigerian content laws and regulations; find out the impact of globalization on national economy; evaluate the extent of engaging Nigerians in managerial positions and; determine the extent multinational corporations have been socially responsible to their host communities The study used a survey design; and simple random sampling technique to select the four firms in the industry. A sample size of 270 respondents was used. Some of the respondents were interviewed. The main instrument for primary data collection was the questionnaire, structured in five-point Likert scale. The secondary data were sourced from relevant journals, seminars and workshop papers, magazines, news-papers, unpublished materials (theses, dissertations, etc). Monographs, books and internet. The instrument was checked for reliability using the test re-test method. The reliability co-efficient was 0.99. The data were presented and analyzed using quantitative method such as frequency distribution tables. The test of hypotheses was done using Chi-Square and T-test.
This study explored performance management and productivity in public health institutions in the South- East of Nigeria with particular reference to three selected public health institutions in the area. The problem of the poor quality of health services rendered to the Nigerian population, even though the National Health Policy advocates for improved quality of services was the motivating factor for this research. The objectives of this study were basically to find out what factors influence employee productivity in the hospitals understudy, and how and to what extent motivation and reward systems are related to the performance management system in public health institutions. The study followed a quantitative research approach using a survey research design. The target population included all employees of the public health institutions understudy, which was 4,834. A sample of 369 was drawn from the population using Taro Yamane’s formula. The reaction to the study was positive as a response rate of 81.30% (300) was obtained. The X2 (chi-square) test statistic at 0.05 level of significance was used in testing the hypotheses. The study revealed that the performance management factors in the selected organizations had positive influence on employee productivity. The study also revealed that there was a positive relationship between training and developmental efforts in the selected institutions and productivity. However, it was observed that public hospitals currently have deficiencies in some training and developmental aspects (i.e. incompetent healthcare employees are not always identified and provided with the necessary support, and that good leadership and management training are not always available). The study further revealed among others that the management of the public health institutions were more committed to a membership-based reward system than a performance-based system; that hospital managers in the selected organizations were equipped to facilitate good performance of their subordinates.
This research is an evaluation of performance management practices in Manufacturing Organizations in Southern Nigeria. The study sought to achieve six main objectives, including how performance relates to productivity level leading to improved result; the extent performance management is inhibited by inadequate training; comparison of performance management system with results as well as best practices; performance management challenges amongst others. In carrying out this study, the theoretical framework used was the process theories which focused on a person’s desire or readiness to perform a given task or responsibility. The research design used was survey design, with questionnaire developed and data collected represented with the aid of frequency tables, percentages and charts. Two hundred and eighty-five (285) manufacturing firms from southern Nigeria was studied. Utilizing the rest instruments of Friedman’s chi-square test, and one sample Kolmogorov-Smirnov test of normal distribution, six major hypotheses formulated for the study were tested accordingly. At 95% confidence interval and 4 degrees of freedom, at a critical χ2t of 9.488 against a computed χ 2c of 251.333, the study found that there is significant relationship between performance management and productivity level as perceived by staff of manufacturing firms in Southern Nigeria. Similarly, the chi-square again confirmed at critical χ 2t of 9.488 and against computed χ 2c of 264.246 that there is an association between quantitative performance appraisal and performance management effectiveness. Further, result from the chi-square test which showed computed chi-square (χ 2c) of 63.754 against tabulated chi-square (χ 2t) of 9.488 confirmed that performance management system is significantly inhibited by inadequate training. Another chi-square result: χ 2c = 47.825 > χ 2t = 2.765 confirmed that current performance management practice in Nigeria significantly deliver effective result. The ks-z of 4.872 compared to one (1) and a mean response of 1.7920 justified that performance management practice in Nigeria manufacturing firms do not conform to best practice. Lastly, the ks-z of 5.347 and a mean response of 3.8491 results in the conclusion that there is a relationship between performance management challenges and organizational success. The study showed that proper performance management practices is vital in the growth of manufacturing organisations in southern Nigeria, as well as its productivity and survival.
The thesis is on Benchmarking and Organizational Performance in the
Nigerian banking industry. The objective of the study were: to determine
how benchmarking process can be use to improve the performance of the
commercial banks; to find out the relationship between internal factors
and the best practice factors in the selected Nigerian banks in terms of
the cost of performing their activities; to determine the relationship
between critical benchmarking process and performance in the banking
sector; to determine the impact of the benchmarking process on
organizational performance of the commercial banks; to ascertain the
relationship between benchmarking process and benefits to be derived by
managers, workers and stakeholders in the Nigerian banking sector.
The study on the appraisal of Business policy models in the management of mission hospitals in the South East was motivated by the need to proffer possible strategies and solutions by the use of open system and stakeholders’ business policy models in the management of mission hospitals in the South East Nigeria. The study was guided by six key objectives from which appropriate research questions and hypotheses were formulated. The study adopted survey design. The research instruments were questionnaire and oral interviews. The population of the study was 6000 staff of the 27 selected mission hospitals drawn from 57 registered mission hospitals in the five states comprising: Abia, Anambra, Ebonyi, Enugu, and Imo States of South East Nigeria. A sample size of 375 was determined from the population using Taro Yamane’s formula while Purposive sampling technique was used in selection of the mission hospitals. Cronbach Alpha was used in testing the validity and the reliability of the research instrument. The result was 0.98 indicating a high degree of relationship. The hypotheses were tested using parametric and non parametric statistical techniques which included: Friedman Chi-square (X2), ANOVA (one-way) and Z-test. Findings reveal that the quality of service to patients in the mission hospitals to a large extent is contingent on having appropriate equipment, competent doctors and availability of drugs as contained in the open business policy model. Stakeholders’ business policy model to a large extent also contributed to sustainability of operation in the management of mission hospitals. The study also indicated that open system business policy model to a large extent promoted competitiveness in the management of mission hospitals. There was a significant relationship between open business policy model and human resource management in the mission hospitals. Environmental turbulence and uncertainties such as ‘government policies on taxations and importation’ constituted the greatest challenges to the adoption of business policy models in mission hospitals. Stakeholders’ business policy model also impacted positively on the supply chain management through drug availability, quality drugs and good treatment in mission hospitals. Based on the results of the study, the following recommendations were made: hospitals Organizations should work toward greater relationship management institutionalize sustainability factors that can boost the confidence of staff, restructure the rules of management by adopting new strategies that encourages interactions and interdependence between the hospital and its environments. Hospital management should undertake continuous service innovation of activities and put in place in all the hospitals, boundary spanners who are expected to keep management informed about the environmental changes which could affect business policy adoption. Private public partnership in the healthcare institutions should be fostered in the mission hospitals. The study concludes that adopting open system and stakeholders’ business policy models are vital and important for high performance management of the mission hospitals. With appropriate implementation of business policy as was identified in this work the following outcomes will be inevitable: service quality will be assured, sustainability of operation will be improved, competitive advantage will be maximized, human resource management will be stable, effective and efficient, supply chain management will be optimized and environmental challenges will be predicted, adapted to and managed.
The study seeks to determine the extent of utilisation and integration of Operations Research (OR) in Nigerian commercial banking institutions. Its specific objectives are to ascertain the frequency of use of OR techniques in the investment decisions of Nigerian commercial banks, ascertain the extent of use of OR model in the liquidity management decisions of Nigerian commercial banks, determine the ratio of usage of OR techniques in the loans and credit administration decisions of Nigerian commercial banks, determine the level of application of OR in the operations management decisions of Nigerian commercial banks, ascertain the determinants of successful OR application in the operations of Nigerian commercial banks; and to determine the level of integration of OR in the commercial banking operations of Nigerian commercial banks. The research instrument used for data collection is a combination of questionnaire and structured oral interview. The data collected was analysed using simple percentages and relative frequencies; while the hypotheses raised were tested using Z-test statistics at five percent (5%) level of significance. The investigations revealed a high frequency of use of OR techniques in solving the investment decision problems of Nigerian commercial banks, a high extent of use of OR techniques in handling the liquidity management decision problems of Nigerian commercial banks, a high ratio of usage of OR techniques in solving the loans and credit administration decision problems of Nigerian commercial banks, a high level of application of OR techniques in solving the operations management decision problems of Nigerian commercial banks and a high level of integration of OR techniques in the operations of Nigerian commercial banks. The study also revealed that the determinants of successful OR application in Nigerian commercial banks include employee level of awareness, education, top management support, nature of the business environment and the intended benefits. The oral interview revealed that the extent of use of OR impacts positively on corporate financial performance of Nigerian commercial banks; and that the most critical challenge facing OR usage is the commonly talked about “human factor” in decision making and implementation. The study however recommends the enhanced usage of OR in Nigerian commercial banks and other related commercial banking institutions, the establishment of OR departments in the nations citadel of higher education as well as the strengthening of the newly established Institute for Operations Research of Nigeria, to further enhance OR awareness and usage in Nigerian commercial banks. To the best knowledge of the researcher, a unique contribution of the study is that no research work of this nature has been specifically conducted on the utilisation and integration of OR techniques in Nigerian commercial banking institutions.
The study investigated Corporate Visioning as a strategy for organizational transformation in the Nigerian textile industry. The study therefore had the following objectives among others: (i) to determine the relationship between corporate visioning and employee motivation, (ii) to evaluate the extent of implementation of corporate visioning between the distressed and the non-distressed textile firms in the Nigerian Textile Industry, (iii) to determine the relationship between corporate visioning and organizational transformation, and (iv) to identify the impact of visionary leadership on organizational transformation. The study adopted the survey design. Three hundred and sixty-six randomly selected personnel of managerial cadre, senior staff and junior staff from a population of 7,787 participated in the study. The personnel were made up of 3,022 from the distress operating textile firms and 4,765 from the non-distressed operating textile firms. Seven instruments (Corporate Visioning Inventory, Employees Motivation Inventory, Implementation of Corporate Visioning Scale, Innovation Inventory, Organizational Transformation Inventory, Corporate Visioning Impact Scale and Visionary Leadership Scale) were used for data collection. Frequency, percentage, means, standard deviation, Person’s Product Moment Correlation, t-test and regression analysis were used for data analysis. Based on the results of the study, significant positive relationship exists between Corporate Visioning and employee motivation. The study also found that there is no difference in the level of implementation of Corporate Visioning in both the distressed and non-distressed textile firms. The study further found that visionary leadership significantly impacts on the organizational transformation. The study concluded on the note that the awareness of Corporate Visioning was very high in the industry, yet the implementation was very low. It also concluded that the application of corporate visioning in the firms within the industry is relative low and as such real transformation has not taken place in the industry. It was recommended among others that in order to enable the industry to have a pool of trained workers, academic institutions should actively come forward (along with industry) and design courses to suit the industry’s needs. In view of the growing globalization of the world economy, government continued ban on imported fabrics had never worked and will never work. The way out is for the industry to be totally transformed-starting from the design, production process and eventually to marketing process. All these can be achieved through corporate visioning. This will help the industry to grow and face the challenges which are bound to be in the free market. As contributions to knowledge, our model systematizes the literature, offering more direction to those seeking practical ways of thinking about vision creation and implementation, Secondly, by providing this structure to the literature, we hope it will help shape future research in this domain, clarifying potential links, and providing a roadmap to understanding the existing literature along the way.
This study is on Business Process Management in Nigerian Commercial Banks: Challenges and Prospects. Business Process Management (BPM) has continued to be relevant in the operations of the Commercial Banks in Nigeria from 1892 till date. It is a holistic management approach that promotes business effectiveness and efficiency while striving for innovation, flexibility and integration with technology to improve performance. The challenges bordered on the lack of impact of BPM on the performance of some Commercial Banks in Southern Nigeria, poor implementation of BPM in the Commercial Banks studied that hamper effective and efficient customer service delivery, poor implementation of BPM that will not offer the Commercial Banks studied the opportunity to outperform competitors, challenges posed by BPM that could lead to poor performance of Commercial Banks studied, bad prospects, if the challenges are not properly handled and inept handling of the components of the Business Process that could hamper the performance of the Commercial Banks studied. The objectives of the study were to: find out the impact of Business Process Management on the performance of some Commercial Banks in Southern Nigeria, discover if the implementation of Business Process Management in the commercial banks studied will improve effective and efficient customer service delivery, know whether the implementation of Business Process Management will offer the commercial banks studied the opportunity to outperform competitors, ascertain the challenges posed by Business Process Management that could lead to poor performance of the commercial banks studied, determine the prospects of the commercial banks studied in terms of growth, profitability and maximization of shareholder’s wealth. The banks selected were First Bank Nigeria Plc., Union Bank Nigeria Plc., Oceanic Bank Nigeria Plc., and Zenith Bank Nigeria Plc. The Research Design was a combination of survey, oral interview and model modification. Both primary and secondary data were used. A population size made up of all the senior and junior staff of the 4 selected (four) Commercial Banks totaling 6,000 was reduced using Taro Yamane’s formula to get a sample size of 375. The data presentation tools were tables, simple bar-charts, histograms and pie chart.
This study examined the effect of bank consolidation on managerial roles and commitments, performance, employment of human resources, worker job satisfaction, shareholders wealth value creations and commercial borrower welfare in commercial banks in the Nigeria’s Niger Delta region. The study adopted the survey research design and oral interview. The respondents were drawn from managers, non-managers, commercial borrowers and shareholders of commercial banks in Nigeria’s Niger Delta region. A sample size of 730 respondents was used for the study. Data collection was through questionnaire structured in five point Likert-scale and oral interview. The reliability test was by Cronbach alpha correlation at 0.97. Six hypotheses were stated and analysed using the Chi-square ( ) statistic. The results from the study reveal that bank consolidation had significant positive effect on managerial roles and commitment of commercial banks in Nigeria’s Niger Delta region. Bank consolidation had significant positive effect on performance of Nigerian commercial banks in the region. Bank consolidation had significant negative effect on employment of human resources in Nigerian commercial banks in the region. Bank consolidation had significant negative effect on worker job satisfaction in commercial banks in the region. Bank consolidation had significant positive effect on shareholder wealth value creation in commercial banks in the region. Bank consolidation had significant negative effect on commercial borrowers’ welfare in commercial banks in the region.
This study was carried to determine the impact of Strategic Business Policy on the performance of selected firms in Delta State, Nigeria. The research design was survey method, while the sampling procedure used for the study was a combination of systematic judgmental and quota sampling. Using the Bowley’s formula the sample of 320 was obtained from an accessible population of 1,600 from 19 firms. The data used for the study were gathered from both primary and secondary sources. The questionnaire used had two sections (A & B). Using the Statistical Package for Social Science (SPSS) some statistical methods included descriptive statistics, simple and multiple regression analysis were used to analyze the data and variables. Furthermore, the data tabular and percentage methods were used to test the hypotheses. Four hypotheses were formulated and tested. From the study, the following results were noteworthy; that most firms in Delta State particularly those studied operated with strategic business policy, that business policy impacted the firms’ performance in the following area: higher profit, increased out, improved productivity of employees, improved salary of workers, higher returns on investment and increased market share. Furthermore, some reasons militating against the effective application of strategic business policy were uncovered. Consequently, some possible solutions were unfolded as well. On the bases of these results obtained, it was abundantly clear that a more effective application of the strategic business policy coupled with the solutions to the identified problems would improve firms’ performance in Delta State. Thus, the earlier this approach is recognized and adopted the better for the present and future firms in Nigeria particularly Delta State.