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Effective Management Through Information Technology A Case Study of FBN Plc

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Abstract

Information Technology can be described as data based communication includes tile computer, telecommunication and other office equipment. According to
Wohcren (2000), IT refers to the new technology of gathering, storing, manipulating and transferring information. At the heart of the technology lie two 111njor branches of technology, namely; computing and telecommunications
The advent of information technology in the modern business has created a very big gulf in what business relations used to be some twenty years ago and what it is today. Customers are becoming more sophisticated and complex to manage. In order to meet the needs all the customers and continue in business, there is no gain saying the kt that wed to re-engineer the management of any organization that still want to be functioning cannot be done without recourse to information technology