;

Human Resources Development and Motivation in the National Electric Power Authority(NEPA) of Nigeria: A Study of the Eastern Zones

By

Abstract

This research projeck has attempted to find out the extent of human
resources d e v e m n t and motivathn in the Namat Electric Power
Authority (NEPAJ of Nigeria. It is a shdy of the Eastern (Enugu and Port-
Harcourt) zones.
Since inception in 1972, NEPAS performam is adjudged p r by
many Nigerians. Its electricity gematiq, trammlttiq, and distributing
ability has been epikptic and this has been having adverse consequences
on the nation's sm&mmmk deveiopnent.
The study invdved the ~lse of two major i-m& of data
collection in survey research, qwsWmW~ and interview. The
questionnaire was used to dkt data frwn 973 (abut 30Y0 of the total)
employees of NEPA in the Eastem z m s An in-dept -htervjew of the heads
of administration and pmsmd in tk ones (14 'En a#) was also carried out.
These instrumnts d k k d data fmm the resemh subjecfs on a range of
issues bearing on human resowus ckuelopment and motivation.
Descriptive ?mEaKs - - a d frqumcy tam were used in analyzing the
questionnaire data, while the interview dab wete pmsed qualitatively.
The four h y p t h s of 2lle study mere tested statisticafb with the aid of
Analysis of Varhm (- -A)
~ m o n g t h e s W m d r g s c # t h e ~ ~ d y ~ ~ a i e n t a t i opnwat-n d
orientation mining of staff was b e h srpectltiort given the strategic
importanW of NWA 'bo tt# Niger'an f!mncmy and sodety. It was also
discovered that there uua& stabsticaly, a dispatay in rate of
training technicd and m m t a h i d Wf bo W hew of the btter,
and that staff advanownent afb traWq& was poor. Again, staff motivation
xii
was discwered td be low, espedally with regard financial entitlements,
participatory decisiornnatdng and implementation, and availability of
working materiak/equipnen2. Furttrenmne, R was gathered from the
interviewees that same uNmmd hchm within NEPAS external
environment were a k d y alk%ng iti service delivery. Such factors
include uncontrdted ml -illegal connection, equipment
vandalisation, urn- cxshms' attituk, and underfunding
It was, therefore, amdwled that for perfwmance to improve in
NEPA, staff development and rmbwtm - - must improve to compare
favourably with what o h m i n sane secto~of ttre Nigerian society, and the
negative factors of the external environment must be addressed.