By Maureen Bosah
The banking industry went neck-deep into adoption information technology as tool for improving banking services. It was in realization of this that this evaluation study was carried out, to ascertain if the adoption of ICT has actually improved banking services or not.
Nigeria introduced a structural adjustment programme (SAP) in 1986 to restrict not only the foreign dependent industrial base, but also to tackle her other economic problems, the liberalization and deregulation of the banking industry.